99bed Responsible Gaming — Your Protection Is Our Commitment
99bed believes that betting is for enjoyment only — we are always here to ensure your safety and well-being.
Let Betting Be Fun, Not an Addiction
At 99bed, we believe that responsible gaming is part of a healthy and balanced lifestyle. Playing online betting or casino games should be a form of entertainment — it should never be seen as a source of income. We encourage every user to play consciously and within their limits.
The core of responsible gaming is this: you know how much time and money you are spending, and you are firmly committed to not exceeding those limits. 99bed provides various tools and features to help you with this — from setting deposit limits to complete self-exclusion.
This platform is operated for those aged 21 and above only. The safety of minors is our highest priority.
Our Safety Tools and Protection Measures
Deposit Limits
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately, and a request to increase it takes 7 days to come into effect — for your own protection.
Time-Out Break
If you want to take a temporary break, activate a time-out for anywhere from 24 hours to 30 days. You will not be able to log in during this time. Once the break ends, your account is reactivated automatically.
Self-Exclusion
If you feel that gaming is getting out of control, you can opt for a complete self-exclusion for anywhere from 6 months to 5 years. During this time the account will be completely inactive and no promotional messages will be sent.
Reality Check
At set intervals, a message will inform you how long you have been playing and how much you have won or lost in total. Stay aware and make the right decisions.
Loss Limit Setting
Decide in advance the maximum amount you are willing to lose within a set period. Once the limit is reached, the system will automatically stop you.
24/7 Support
Our Bengali-speaking live chat team is always ready to help with any responsible gaming matter. Do not hesitate to reach out with any questions or concerns.
Warning Signs of Problem Gaming
If any of the following apply to you or someone you know, do not delay in seeking help.
- Repeatedly placing bets to try to recover lost money
- Borrowing money from family or friends for betting
- Lying to family or loved ones about the amount you are betting
- Neglecting work, studies, or family responsibilities to play
- Feeling restless, irritable, or low when not betting
- Repeatedly failing to stop despite wanting to
- Spending far more than the original budget
- Sleep, eating, or daily routine being disrupted
Ways to Keep Yourself Protected
Set a Budget in Advance
Before each session, decide the maximum amount you will spend. Never exceed this limit, even if you feel that "just one more round will do it".
Stick to a Time Limit
Decide in advance how long you will play each day. Set an alarm and take a break when the time comes.
Do Not Bet on Impulse
Avoid betting when you are angry, sad, or frustrated. When emotions are not under control, your ability to make sound decisions is reduced.
Find Alternative Entertainment
Sports, spending time with family, reading — these are all part of a healthy life. Betting should never become the centre of your life.
Let Someone Close Know
Tell a family member or trusted friend how much you are playing. Being accountable helps you stay within your limits.
How to Use the Protection Tools
All responsible gaming tools can be accessed easily from 99bed's account settings. After logging in, go to the "Responsible Gaming" section under the "My Account" menu. There you will find:
- Deposit Limits: Set daily, weekly, and monthly limits separately. Reducing a limit takes effect immediately.
- Time-Out: Temporarily close your account for anywhere from 24 hours to 30 days.
- Self-Exclusion: Take a complete break for anywhere from 6 months to 5 years. No promotional or bonus messages will be sent during this time.
- Loss Limit: Betting will automatically stop after you have lost a set amount.
- Session History: View detailed records of all your betting transactions and time spent, and understand your own patterns.
Important Notice
Once self-exclusion is activated, it is not possible to reactivate the account before the set period ends. This is a firm and final decision. If you need assistance, contact us via live chat.
Your Account Is Secure
- All data is protected with SSL encryption
- Age verification process is mandatory
- Secure payments: bKash, Nagad, Rocket
- 24/7 live chat support in Bengali
Support and Contact
If you or someone you know feels that gaming is becoming a problem, contact the 99bed support team right away. Our Bengali-speaking team understands your situation and will help you find the right solution.
Send us a direct message via live chat or get in touch by email for support. We protect all your information with complete confidentiality.
Live Chat
Instant support in Bengali, 24 hours a day, 7 days a week. Log in to the site and click the chat button.
Email Support
[email protected] — share your concerns or request in detail and we will respond as soon as possible.
Keep in Mind
- Gaming is for entertainment only
- Money you lose is not always recovered
- Staying within limits keeps gaming enjoyable
- Asking for help takes courage
- Family always comes first
Frequently Asked Questions about Responsible Gaming
Play with enjoyment, stay within your limits
Enjoy cricket betting, slots, and live casino in a safe environment at 99bed. We are always here for any questions you may have.